We offer pay-as-you-go, monthly subscriptions and discounted annual subscriptions.

	FREE	BRONZE	SILVER	GOLD	Enterprise
Radius limit	10km	100km	300km	500km	500km
Output resolution	4MP	8MP	12MP	16MP	32MP
API requests	30	1000	5000	25,000
Data retention	1y	2y	3y	3y
Clutter profiles			5	10
Super layer		10	100	1000	2000
Satellite tool
Route tool
Mesh links
GPU Area
GPU Multisite
Best Site Analysis
3D API			10MV	100MV
Support SLA	N/A	48hr	24hr	12hr	Custom
Subscription Subscribe and save 10%. Card is charged every month.	N/A	£36	£72	£144	N/A
Pay-as-you-go Buy a month or more in advance.	Free	£40	£80	£160	N/A
Annual plan Buy a year and save 25%.	N/A	£360 Save £120	£720 Save £240	£1440 Save £480	More information

Included with all plans

2MHz to 90GHz frequency range
Global 30m terrain data (DTM and DSM), Global 10m Landcover and 2m buildings
LiDAR for select countries and cities: LiDAR coverage map
3D Web interface with global mapping, terrain data, satellite imagery and geo-coding
Google Earth KML interface
ATAK mobile interface
Export data as KMZ / KML / GeoTIFF / SHP / URL / HTML
Access to thousands of antenna patterns
Custom clutter tools to draw and import custom obstacles
Developer’s API

Enterprise solution

We offer on-premises solutio ns also. Our SOOTHSAYER^TM server has no API limits and lets you manage your own users and reference data. With Active Directory integration, you can scale this capability on your company network. For more information see here.

Contact support@cloudrf.com from a work email for an evaluation VM or a quote.

On demand subscription

If you just want to use the service for a month, you can pause your subscription and then reactivate it in the future.

Billing FAQs

Will my card be charged every month?

A subscription will charge your card every month. A Pay-as-you-go plan for a month or a year will not so we offer both options.

If you do not want your card to be charged every month, you should order a single month or a year only.

I just need 1 month only for a project

If you just want to use the service for a month, you can order a single month only or alternatively, you can pause an active subscription from the “Subscriptions” section in your account and then reactivate it in the future.

What payments do you accept?

We accept major credit cards, paypal and direct bank transfers. Company purchase orders will be accepted for orders greater than £350.

Will I pay tax and get a VAT invoice?

Tax rates are determined by your billing address which is what will go on your invoice. You can add your VAT number at the checkout and our VAT number is 391302319

How do I buy access for 3 months or a year?

Pick your plan and change the quantity to ‘3’. For a subscription, you are free to cancel it or pause it. It’s that simple.

If I stop a subscription, will my data be available in 4 years time?

Sorry no. We will delete old data as per our data retention policy. The time is measured from the last purchase and for most plans is 2 years. If you need your files to be available in many years to come, download them from your archive or place an order at least once a year.

I ordered the cheaper subscription but don’t want my card charged again

The 10% saving comes at a cost as you have to manually pause and renew your subscription. You can manage your subscription from the subscriptions link in your account page and watch a video showing you how to do this here.

We’re a charity / NGO, can you help?

Data FAQs

Where is the LiDAR coverage?

We’ve added LiDAR for several countries (England, Wales, Estonia) and lots of cities (NYC,LA,SF,Berlin,Sydney,Christchurch,Mogadishu, Tashkent, Bhutan..). Check coverage on the map here. If you want LiDAR adding please complete this form. Depending on the license, a charge may apply.

You don’t need LiDAR however to do high resolution urban planning as we have a hybrid solution using 3D buildings.

What 3D building data do you have?

We have global coverage to 2m accuracy except for pariah states and others which can be added by request.

Check coverage here

What security and data protection measures do you have?

Your data is stored on dedicated servers in secure data centers in the UK and EU. The service does not associate personally identifiable information at the shop with your API data / calculations by design. The hardened servers are protected with firewalls and intrusion detection systems and are monitored continuously with automated alerting.

A minimal number of experienced staff will have access to your data excluding contractors and third parties.

Payment information is managed by Stripe. We do not hold any card details beyond a random token.

We do not use, or trust, third party mailing list or marketing software.

Please contact support@cloudrf.com for further information.

Disclaimer

Global terrain data is guaranteed up to 60 degrees north with additional data for Alaska, Iceland, Norway and Svalbard islands at 80N.
LiDAR data is limited to select cities and countries. You are advised to check the map or contact support
3D building coverage is on a country basis. Some countries have not been added so please check the map