	FREE	BRONZE	SILVER	GOLD	ENTERPRISE
Frequency limit	1GHz	6GHz	20GHz	100GHz	100GHz
Radius limit	5km	100km	300km	400km	400km
Output resolution	2MP	4MP	8MP	12MP	16MP
API calls / month	100	1000	5000	25,000
Clutter templates			5	10
Custom clutter		10	500	2500
Super layer		10	100	1000	2000
Satellite tool
Route tool
Mesh (MANET links)
GPU Multipoint
GPU Best Site Analysis
GPU Multisite (MANET)
Storage limit	50MB	250MB	2.5GB	12.5GB
Support SLA	N/A	96hr	48hr	24hr	TBC
Price / month	Free	£30	£60	£120	N/A
Price / year (-10%)	N/A	£324 -£36	£648 -£72	£1296 -£144	Contact us

Included with all plans

Global terrain data (DTM and DSM), 10m global landcover with clutter profiles, global buildings and LiDAR
3D web map with global mapping, satellite imagery and geocoding
Google Earth interface
Export data as KMZ / KML / GeoTIFF / SHP / URL / HTML
Access to over 26,000 antenna patterns
Custom clutter tools to draw your own obstacles
Developer’s API

Enterprise solutions

We offer dedicated hosted and private on-premises solutio ns also. Our SOOTHSAYER^TM server has no API limits and lets you manage your own users and reference data like LiDAR. The capabilities are limited by your hardware.

Contact support@cloudrf.com from a work email for an evaluation VM or a quote.

On demand subscription

If you just want to use the service for a month, you can pause your subscription and then reactivate it in the future.

Billing FAQs

I just need 1 month only for a project

If you just want to use the service for a month, you can pause your subscription from the “Subscriptions” section in your account and then reactivate it in the future.

What payments do you accept?

We accept major credit cards, paypal and direct bank transfers. Company purchase orders will be accepted for orders greater than $500.

Will I pay tax and get a VAT invoice?

Tax rates are determined by your billing address which is what will go on your invoice. You can add your VAT number at the checkout and our VAT number is 391302319

How do I buy access for 3 months or a year?

Pick your plan and then cancel it after 3 months, or a year. It’s that simple.

If I stop a subscription, will my data be available in 4 years time?

No. We delete old data as per our data retention policy. The time is measured from the last purchase and for most plans is 2 years. If you need your files to be available in many years to come, download them from your archive or place an order at least once a year.

We’re a charity / NGO, can you help?

Data FAQs

Where is the LiDAR coverage?

We’ve added LiDAR for several countries (England, Wales, Estonia) and lots of cities (NYC,LA,SF,Berlin,Sydney,Christchurch,Mogadishu, Tashkent, Bhutan..). Check coverage on the map here. If you want LiDAR adding please complete this form. Depending on the license, a charge may apply.

You don’t need LiDAR however to do high resolution urban planning as we have a hybrid solution using 3D buildings.

What 3D building data do you have?

We have good coverage in Europe and the US to 2m accuracy and OK coverage for the rest of the world. The buildings update regularly and we also have a feature to draw your own and upload multiple items as GeoJSON or KML.

What data protection measures do you have?

Your data is stored on dedicated servers in secure data centers in the EU (Germany & Finland). Our GDPR compliant hosting provider has UPS (N+1 redundant) and power from two separate routes. The service does not associate personally identifiable information with your API data / calculations by design. The shop is hosted in another GDPR compliant data center, with another host, for added security. Please contact support@cloudrf.com for further information.

Disclaimer

Global terrain data is guaranteed up to 60 degrees north with additional data for Alaska, Iceland, Norway and Svalbard islands at 80N.
LiDAR data is limited to select cities and countries. You are advised to check the map or contact support
3D building coverage is biased to cities and large towns in Europe and the US. Coverage in other areas may vary.