Intel UHD graphics and Chrome
Problem: Display is broken with visible artifacts when dragging the cursor across the map. This is caused by an incompatibility between Intel UHD graphics and Google Chrome
Solution: Open Chrome’s settings by entering this into the address bar: chrome://settings/system then navigate to ‘System’ and select “Use hardware acceleration when available” then restart Chrome.
Alternatively, you may want to update your intel GPU driver with a trusted driver from intel.com:
https://www.intel.com/content/www/us/en/support/articles/000090440/graphics.html
My subscription didn’t renew
A subscription can auto-renew or be set to manual renewal. If you expected it to renew and it did not, or you are having difficulty with a payment link follow these steps:
- Login to your account (subscription links need a session to function)
- From the “My account page” click “My subscription” on the right
- Slide the “Auto renew” slider (Figure 1.) to enable it if it is disabled (a failed payment for example can reset this)
- Click the “renew now” button (figure 2.) to charge your card via our payment gateway
