Support

  • Please search the documentation before opening a ticket
  • Use the same email as your CloudRF account if you have one
  • Provide detail in your ticket (account, interface, settings, API request etc) for a better response
  • Please note tickets are processed during UK office hours (GMT) on a priority basis as per our service level agreements.
  • Email support at support@cloudrf.com or use the support widget in the bottom corner when logged in.